Miami
Valley Hospital’s mission statement commits us to building healthier
communities through high-quality, cost-competitive health care services. MVH carries the honor of excellence and
commitment to quality patient care. Yet our Patient Satisfaction scores show we
can do a better job of meeting these needs.
Teamwork is a vital
component to carrying out our part of the responsibility of the Patient
Satisfaction scores. The Environmental
Department needs to lead the way in showing our committed to and support of our
co-workers at all times. We work
together with the rest of the hospital staff to efficiently meet the needs of
patients and visitors. Our relationships are built on courtesy, honesty and
respect.
Unity
·
We are loyal to the Miami Valley
Hospital team and take care of each other.
·
We build each other up and act in a
way that allows patients to see the spirit of camaraderie among caregivers.
·
We embrace our differences and use
them in support of achieving goals.
·
We place the goals of the team above
our own.
·
We assist colleagues in their work
and compliment them for their efforts.
·
We mentor each other.
·
We recognize that gossiping and
spreading rumors are harmful to the team.
Respect
·
We recognize that everyone has
different areas of expertise.
·
We respect each other’s
confidentiality and privacy.
·
We answer questions promptly and
clearly.
·
We never embarrass colleagues in
front of others.
Dealing with Conflict
·
We handle conflict in an appropriate
manner and use appropriate resources to resolve problems.
·
We address concerns privately
without criticizing, minimizing or discounting our colleagues.
Anticipation
·
We consider each others priorities
and avoid last minute requests.
·
We seek clarification and resolution
in a professional manner.
Snowflakes are one of nature's most fragile things,
but just look at what they can do when they stick together.
-Vesta Kelly
but just look at what they can do when they stick together.
-Vesta Kelly
